Please review our refund and cancellation policy before purchasing our legal services.
At Just Solutions, we make every effort to guide and assist our clients through their legal name change, newspaper publication, and Gazette notifications. Since our services involve direct fee deposits to government portals and advertisements booking with media houses, cancellations and refunds are subject to strict stages of work completion as detailed in this policy.
Refunds are calculated based on the stage of service execution at the time a formal cancellation request is received:
| Stage of Service | Refund Percentage | Conditions |
|---|---|---|
| Before work commencement | 90% | Within 24 hours of payment; 10% administrative fees deducted. |
| Consultation completed, documents not filed | 50% | Diagnostic audits completed; processing fee deducted. |
| Documents filed with authorities | No Refund | Dossier submitted; government fees are non-refundable. |
| Gazette / Newspaper published | No Refund | Service completely executed. |
Certain disbursements and service charges cannot be recovered once spent. These components include:
Payments deposited to government portals for Gazette publication are non-refundable.
Advertising slots booked with national or regional dailies are non-refundable.
Purchases of non-judicial stamp papers and notary advocate signatures are non-refundable.
Any expenses incurred in procuring certificates or identity copies are non-refundable.
Charges for diagnostic document auditing and legal consultation are non-refundable.
To request a cancellation, clients must follow our structured workflow:
Send a formal cancellation email to justsolutions.net@gmail.com.
Provide your transaction receipt ID, registered mobile number, and specific cancellation reason.
Our accounts team will audit the file status and verify eligibility within 5–7 working days.
Approved refund amounts will be credited to your original payment source within 7–10 working days.
Refund settlements are processed back to the bank account, card, or UPI ID used during the initial transaction. We do not provide cash settlements or transfer refunds to unverified third-party accounts for security reasons.
In the highly unlikely event that Just Solutions fails to submit your enqueued application to government authorities or book your newspaper advertisements due to operational negligence or technical failure, you will be eligible for a 100% refund of the service fees paid to us.
If your application is rejected by the Gazette Department due to government policy changes, or discrepancies in your historical documents that were not disclosed to our team during diagnostic audits, we will guide you on how to refile. However, no refunds can be issued as government fee deposits and administrative labor will have already been spent.
For any disputes, clarifications, or complaints regarding pending refund requests, please contact our escalation desk directly:
