Your privacy and data security are important to us. This policy explains how we collect, use, and protect your information.
Just Solutions operates the platform and provides professional name change consultancy services. We are highly committed to safeguarding the privacy and security of our clients' credentials and document histories. This Privacy Policy details our operational protocols for collecting, parsing, and storing personal details when you interact with our support desks or file dossiers through our online intake systems.
To compile legal gazette applications, we process several categories of data. These are organized below:
Your full legal name, desired new name, parent names, communication address, phone numbers, and email coordinates.
Copies of your Aadhaar card, PAN card, passport, voter IDs, educational board certificates, and passport-size photographs.
Billing name, address, transaction IDs, and receipt markers. Note that we do not record or store raw credit/debit card numbers.
Your IP address, browser type, device indicators, cookie files, and anonymous usage patterns collected via website audits.
We process your data strictly under valid legal pathways. The table below represents the purposes and corresponding legal bases:
| Purpose | Legal Basis |
|---|---|
| Notary Affidavit Drafting & Ad Booking | Performance of Contract (Explicit Consent) |
| Dossier submission to Gazette Authority | Performance of Contract (Explicit Consent) |
| Audit and identity verification | Compliance with Legal Obligation |
| Callback assistance & WhatsApp updates | Legitimate Business Interest / Consent |
| Billing, taxation, and audit logs | Compliance with Legal Obligation |
Your details are shared only to execute your name change: with notary public authorities, newspaper advertising departments, and the Department of Publication (New Delhi). We do not lease, trade, or distribute your private identity credentials to advertising platforms or third-party marketing companies under any circumstances. Data may also be disclosed if mandated by legal warrants, court decrees, or regulatory audits.
We adopt industry-grade security measures to safeguard your dossiers: SSL encryption on all online forms, restricted database access for authorized verification agents, and offline archiving of dossier CDs. While we execute robust protocols, we advise clients that no method of transmission over the internet is 100% impenetrable.
We retain your credentials in our database only as long as necessary to complete your name change filing and satisfy tax/legal compliance requirements:
| Data Type | Retention Period |
|---|---|
| Client KYC & Identity Copies | 3 Years following service completion |
| Financial Invoices & Payment Logs | 7 Years (tax compliance criteria) |
| Communication threads & email records | 1 Year from the last contact date |
| Technical Server Logs & IP entries | 90 Days from collection |
You possess rights over your private data under applicable laws. These are highlighted below:
Our platform uses cookies to enhance user navigation: remembering preference settings, session variables, and gathering anonymous tracking statistics. You can configure your browser to reject cookies, though doing so may limit your access to certain page features.
Our website may direct you to external portals (such as government publication portals or newspaper publishers). We have no authority over the privacy policies, cookies, or content of these third-party links and recommend reviewing their privacy statements upon redirecting.
Our platform does not intentionally collect information from children under 18 years of age without explicit guardian verification. Any minor child name change applications must be managed and authorized by their parents or legal guardians directly.
For complaints, requests for data deletion, or questions about how we process your dossiers, please contact our Grievance Officer:
We review and update this policy occasionally. Any changes will be published immediately on this page. Your continued use of our services constitutes acknowledgment and acceptance of the revised privacy rules.
By engaging Just Solutions, you provide explicit consent to our processing of your address and identity documents as described here.
Our processing operations fully comply with the following regulations in India:
